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Hyderabad Virtual Drive For Voice Process_Hindi+English on 27th Sep'24

Genpact Virtual Drive for Voice Process (Hindi + English) | Hyderabad | September 27, 2024

https://www.naukri.com/job-listings-hyderabad-virtual-drive-for-voice-process-hindi-english-on-27th-sep-24-genpact-hyderabad-0-to-3-years-260924003442?

Are you looking for an exciting opportunity in customer service? Genpact is conducting a Mega Virtual Drive for Voice Process (Hindi + English) in Hyderabad on September 27, 2024, from 12 PM to 2 PM. Join the drive and be a part of a global leader in professional services, delivering digital transformation and operational excellence.

Job Overview

  • Role: Customer Service: Voice Process (English & Hindi)
  • Date: September 27, 2024
  • Time: 12 PM - 2 PM
  • Location: Hyderabad
  • Zoom ID: https://genpact.zoom.us/j/2661969587
  • Shifts: Flexible

Key Responsibilities

  • Respond to customer queries and concerns.
  • Provide data collection support to enable account recovery.
  • Maintain a deep understanding of client processes and policies.
  • Escalate product issues and report customer problems.
  • Showcase excellent customer service and critical thinking skills.

Eligibility

  • Minimum Qualifications: Any graduate (excluding Law). Postgraduates are not eligible.
  • Experience: Freshers and candidates with up to 3 years of experience in Voice/Non-Voice process.
  • Languages Required: Fluency in Hindi and English.

Preferred Skills

  • Excellent verbal and written English with a neutral accent.
  • Analytical and probing skills with a customer-centric approach.
  • Ability to work in a flexible schedule, including weekends.

Why Genpact?

Genpact is a global powerhouse, transforming businesses across 30+ countries. With over 125,000 employees, Genpact leverages AI, digital operations, and deep industry expertise to drive innovation and create value for Fortune Global 500 companies.

Important Note

Please have your E-Aadhar card handy for the interview process. Genpact does not charge any fees for the job application process.

How to Apply?

Join the virtual drive on September 27, 2024, via Zoom and kick-start your career with Genpact.

Keywords: Genpact Virtual Drive, Voice Process Hindi English, Customer Service Hyderabad, Genpact Job Drive September 2024, Voice Process Fresher Job, Hindi Voice Support, BPO Jobs Hyderabad

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