Meditlab Software Hiring Freshers As Technical Support Engineer | 0 Years Experience Required
Company: Meditlab Software
Position: Technical Support Engineer
Experience Required: Freshers (0 Years)
Location: Bengaluru, Karnataka, India
Salary: ₹4,50,000 per annum
Job Description
Meditlab
Software is seeking fresh graduates for the position of Technical Support Engineer.
As part of this role, you will provide technical support to US Healthcare
clients, addressing issues related to EHR (Electronic Health Records)
and EMR (Electronic Medical Records) systems. Your primary
responsibilities will include troubleshooting, resolving technical queries via email,
phone, and other electronic mediums, and guiding clients through system
setups.
You will
collaborate with internal teams to meet client requirements and maintain
detailed records of support activities. This position offers a great
opportunity for those looking to step into the healthcare IT sector.
Key Responsibilities
- Provide technical support to
US healthcare clients.
- Troubleshoot and resolve
issues with EHR and EMR systems.
- Guide clients through system
setup and resolve technical queries.
- Manage incidents and
collaborate with internal teams for resolutions.
- Maintain accurate
documentation of support activities.
Candidate Profile
- Strong ability to work
independently and efficiently.
- Prompt and effective in
handling support emails, phone calls, and communications.
- Self-motivated,
detail-oriented, and well-organized.
- Experience with handling
hardware and software issues.
- Proficient in using Internet-related
applications like email clients, FTP clients, and web browsers.
- Excellent communication and
interpersonal skills.
Qualifications Required
- No prior experience
required; recent graduates are encouraged to apply.
- Strong problem-solving
skills.
- Familiarity with technical
support environments and tools is an added advantage.
- Ability to work under
pressure and provide effective solutions.
Preferred Qualifications
- Experience in a technical
support role, preferably in healthcare IT.
- Knowledge of EHR and EMR
systems.
- Understanding of incident
management processes.
About Meditlab Software
Meditlab
Software is a
leading provider of healthcare software solutions, offering innovative tools to
manage electronic health records and improve medical practice
efficiency. They are committed to delivering high-quality services and
fostering a collaborative, excellence-driven environment.
Additional Details
- Employment Type: Full-Time
- Location: Bengaluru, Karnataka
- Expected Travel: Minimal
- Salary: ₹4,50,000 per annum
- Closing Date: December 31, 2025
For more
details and to apply, visit: Meditlab Careers
Application Link:
APPLY FOR THIS JOB : CLICK TO APPLY
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